ITIL V3 - 2011 Foundation Training

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HAADI is pleased to announce ITIL® V3 Foundation Training Course. ITIL is a collection of best practices in IT Service Management. ITIL® certification training is relevant to anyone involved in the delivery or support of IT services. Whether you're managing day-to-day IT services, or establishing and refining existing processes, ITIL® exam preparation can help you get the certification, which will apply internationally proven Best Practices for the IT services and the support you provide.

The ITIL® V3 Foundations training course introduces the student to the principles, processes, and functions of ITIL® V3 as preparation for the ITIL® V3 Certification Exam and it's requirements. While the course is designed to provide the student with the information needed to successfully complete the ITIL® V3 Foundations examination, it is the intent of this course to provide insight, practical applications, and other actionable information that can be used to improve an organization's processes.

Audience

• All IT Operations
• Technical or Management staff requiring more information about ITIL® V3 framework best practices
• Anyone responsible for managing, implementing, or consulting on ITIL® V3 processes with IT
• Anyone pursuing a certification in ITIL® V3
• Project Managers looking to enhance their career as PMP/ITIL is the most desired combination in Corporate America today.

Learning Objectives

• Service Management as a practice (Comprehension)
• Service Lifecycle (Comprehension)
• Key Principles and Models (Comprehension)
• Generic Concepts (Awareness)
• Selected Processes (Awareness)
• Selected Roles (Awareness)
• Selected Functions (Awareness)
• Technology and Architecture (Awareness)
• ITIL Qualification scheme (Awareness)
• Review of Exam type questions
• Mock Exam to prepare for Certification Exam

Course Outline

What will be Provided

• Comprehensive set of slides prepared by Haadi to ensure all areas are covered
• In-Class lectures, questions and answers along with detailed explanation of the concepts
• Sample certification exam questions (over 200)
• Certification exam tips
• Assistance with Certification application, if required
• Certificate of Completion, with contact hours
• Mock Exam

Trainer

Mr. N. Naqvi

[ITIL® Certified, ISO/IEC 20000 Certified, Six Sigma Green Belt®]

Mr. Naqvi has been part of Corporate America for the past 20 years. His particular experiences range from Senior Consultant to Vice President R&D in several small and large corporations in North America. He has been instrumental in creating new services, improving processes and redefining functions. His real life experience in all phases of ITIL along with his background in corporate education provides students with a unique opportunity to learn not only the theoretical, but also the practical aspects of the course.

Student Testimonials

Schedule

Special Notes

• 100% Results in last 3 years
• Refreshments will be served
• Seating is limited
• This course will provide you with 24 Contact hours
• Please review the Exin Exam Requirements
• For more information or details please contact us
• Payment via check must be made one week in advance.

Fee

Registration and Course fee for this course is: $475

Register Now for "ITIL V3 - 2011 Foundation Training "

• Registration must be paid to confirm registration
• You must review Cancellation and Refund policy.

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